Returns & Exchange are accepted on merchandise within 7 days of receipt for items. Items cannot be exchanged. Original item must be returned and new order
placed. Please read the following instructions for details:
1. Item must be returned in original condition and in original packaging including any paperwork, manuals or accessories. Items that are returned defaced or
damaged will not be eligible for a refund or replacement.
2. We cannot accept you to return merchandise for shoes’ size.
3. In the case of shipping damages please contact our customer service before item is returned.
4.Within 7 days of receipt for items,If you want to refund as personal reason,pay for all transportation expenses yourself.
5.Within 12 hours of ordered the items,we will send you a tracking number as soon as possible,we can cancel your order if you wish to cancel.
6.Within 24 hours of ordered the items,if the package has already been delivered we cannot cancel or change the order;if the package has not been delivered
we can cancel or change the order.
Our privacy and security programs make sure that every transaction made at our site is 100% safe and guaranteed.
At our site, all of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data
(name, address, credit card number) so that it can not be read by anyone over the internet.
Our site, because it respects the privacy of our customers, has established this Policy for our users and members to maintain their privacy as set forth
below. What follows is the explanation of why, what and how we gather information from you. We also describe the way in which we use the information that we
the website located at our site, and governs your use of the website.
Since we began on the internet, we have always provided our customers and users with genuine luxury bags, coupled with excellent customer service. We have
provided access to useful information about our products and we hope we have created a very pleasant internet experience. We need to retain your personal
information to allow us to communicate with you. The information is also used to process your orders and provide a more personal experience. We use the
information to let you take advantage of discounts.
If you place an order our Website encrypts your credit card number you submit prior to transmission over the Internet using secure socket layer (SSL)
encryption technology. This technology works best when the site is viewed using Microsoft’s Internet Explorer or Netscape Navigator. We make reasonable
efforts to safeguard your personal information once we receive it.
Information collected from you and our use of it
All information collected from you is used by us to take orders, send emails to you and provide the most efficient and fast internet experience. It allows us
to offer you special deals, and discounts. we do not make your information available to any third parties unless you have given your consent. Information
will be disclosed to comply with any law, regulation, governmental or law enforcement request, or judicial process. It will also be disclosed if the
disclosure is needed or necessary for the proper operation of our website, including but not limited to the conduct of promotions and discounts, etc.
Disclosure may also be required to protect our rights, or the rights of our users, customers, etc.
Any user ID and password used in connection with our website is our property and is to be used by you for your use of our website. Each individual using our
website is responsible for maintaining the confidentiality of their password. Since you are responsible for your password, any activities with the use of
your password are your responsibility, whether or not authorized by you. We request that you immediately notify us of any unauthorized use of your password
or any other information.